We have collaborated with numerous financial institutions. For example, a certain bank adopted our intelligent customer service application, resulting in a 90% increase in the response efficiency to customer inquiries and a nearly 80% reduction in the workload of human customer service, effectively improving service efficiency and customer satisfaction. A certain insurance company utilized our intelligent underwriting application, achieving a 60% increase in underwriting efficiency, a substantial improvement in customer satisfaction, optimizing business processes, and enhancing market competitiveness.

Absolutely. We can deeply customize the algorithm models and applications according to the business characteristics, processes, and requirements of your bank/company to ensure they fit the actual business scenarios.

It varies according to the complexity of the project and customization requirements. Generally, the launch of basic functions can be completed within 1-2 months. If there is complex customization, it may take 3-6 months. However, we will do our best to ensure delivery and value generation in the shortest possible time.

The platform adopts multiple encryption technologies, strict access control, and data desensitization processing, meeting the highest security standards and regulatory requirements in the financial industry to ensure the security of data during transmission and storage.

We strictly abide by data privacy regulations and adopt technologies such as data anonymization and encrypted storage. We conduct strict control in data collection, use, sharing, and other links to ensure the security of customer data privacy.

We have a professional technical team that continuously monitors industry trends and technological developments. The algorithm models and application functions will be updated regularly to maintain the platform's advancement and competitiveness. Generally, there is a major update every quarter, and there are also minor version iterative optimizations in daily operations.

The platform has a high degree of scalability. As your bank/company's business grows and the business scope expands, new algorithm models and application functions can be easily added to meet future development needs.

Before project implementation, we will conduct a detailed assessment and analysis of your existing systems. Through methods such as developing adaptation interfaces, we ensure that the platform can seamlessly dock with existing systems without affecting normal business operations.

We provide comprehensive training services, including online and offline training courses, operation manuals, etc., to ensure that your personnel can proficiently use the platform. In terms of after-sales service, there is a 7×24 professional customer service team on standby to respond promptly and solve problems encountered during use.